Contact information

Contact Information

We’d love to hear from you.

If you have any questions about your order, products, shipping, returns, or general inquiries, please feel free to contact us using the information below.

Customer Support

Business Name: The Softline Co
Email: softlineco86@gmail.com

Support Hours

Monday – Friday
9:00 AM – 5:00 PM (CST)

Please allow 24–48 business hours for a response.

Order Assistance

When contacting us about an order, please include:

  • Your full name

  • Order number

  • A brief description of your issue or question

This helps us assist you as quickly as possible.

Social Media

Stay connected and follow us for updates, skincare tips, and new product launches.

Instagram: @thesoftlineco
TikTok: @thesoftlineco

Thank you for choosing The Softline Co.